FAQ's & Terms and Conditions

Q: How do I collect my tickets?
A: If you’ve booked tickets from our website, you will get an e-ticket which you just need to bring on the night or show in your phone. Alternatively you can just turn up and mention your name at the door. We will have a note of your booking. We don’t send out tickets in the post as we a trying to do our bit for the environment. If you’ve booked tickets from The Aberdeen Box Office then you just need to turn up with your printed email confirmation or bring your tickets along on the night.
Q: When should I book my tickets?
A: As soon as you can. We sell out fast.
Q: Can I buy tickets at the door?
A: Yes, however booking online in advance would be advised as this will gaurantee your entry.
Q: I have booked tickets from your website but haven’t received an email confirmation. What do I do?
A: Don’t panic. Sometimes this happens. All you need to do is turn up and mention your name at the door. We will have a list of everyone that has booked.
Q: Can I reserve a table & seats?
A: Yes, all you need to do is book your tickets from our website then drop us an email at On the night, you must turn up 15 minutes early at 645pm. This way we can get you in and seated before the general public arrive. If you turn up late, your table may be taken.
Q: What time does the show start / finish?
A: Doors open 8pm, show starts 830pm and finishes at 11pm. There will be x2 twenty minute intervals during the show.
Q: Can we talk & heckle during the performance?
A: HELL NO! We want everyone to enjoy their night out and our clubs and aim for a theatre-like environment when the acts are on stage. Some performers encourage audience interaction, in which case feel free to join in when you are spoken to. If you talk whilst acts are one stage or are talking on your phone, please don’t be offended if we ask you to be quiet. Other people have paid to listen to comedy, not you and your friends. If you continually talk during the show and ruin it for others, you will be asked to leave.
Q: If we can’t make the show, can we get a refund?
A: Sorry no refunds. Please ensure you can make it before you book.
Q: Do you serve food?
A: Sorry we no longer offer food. Just booze. We only offer food if you’re organizing a private party, however this would need to be discussed in advance. There are plenty of amazing restaurants nearby if you are looking for somewhere to eat. However make sure you get to the show on time. We won’t wait for you.
Q: It’s my birthday, can you get the comedian to get everyone to sing happy birthday?
A: Hmm…sometimes we might do it, however don’t cry if we don’t. Our priority is to put on a great comedy night and not sing happy birthday for 5 minutes.
Q: I went to a show and was deeply offended by what one of the comedians said. What can I do?
A: Deal with it. It’s just comedy.
Q: Does the bar accept card payment?
A: Yes
Q: Can I buy an Unlimited Comedy Gift Card at the club?
A: You sure can! Speak to Naz on the night.
Q: What is the Age limit?
A: 18
Q: If my company is a sponsor of Breakneck Comedy do I pay to get in?
A: No, our Sponsors don’t pay.
Q: Can I hire your venue for an event
A: Yes, as long as it's a time that we don't have a comedy show on.
Q: Our Privacy Policy (GDPR)
A: If you unsubscribe from our mailing list you will never ever get an email from us and your email address will be deleted.
Q: Do you provide refunds for Christmas Party bookings?
A: No, please ensure you know you can make it before you book. If you paid in full you will receive 50% back. However you must complete a refund application form to claim this back. DO NOT BOOK IF YOU ARE UNLIKELY TO ATTEND!
Q: Is there a booking fee when booking online?
A: Yes £1.50 (per ticket) will be added to your booking online. It's a pain but it's to cover the ticket processing fee. To avoid booking fees simply turn up and pay at the door.
Q: Gift Vouchers. Which shows are they valid for?
A: They are valid for ALL our regular shows. Please ensure you email us 7 days before attending to claim. Its so we can control attendance. You can't use them for xmas parties, charity comedy nights, tour shows and shows that are SOLD OUT.
Q: Refunds during Coronavirus
A: We deeply regret that we are unable to offer refunds for shows cancelled during the coronavirus. We can only offer tickets for future shows. All shows cancelled WILL be rescheduled and your original tickets will be valid. We did contact our insurance company to see if they can pay out so we can refund our customers affected by cancelled shows, however they told us we aren't covered for coronavirus : (